F.A.Q.

Q. DO YOU ACCEPT BOOKINGS FROM STAG OR HEN PARTIES.

A. SORRY WE DO NOT ACCEPT ANY STAGS OR HENS.

Q. I HAVE A BOOKING AND NEED TO CANCEL CAN I GET MY DEPOSIT BACK.

A. SORRY WE CAN NOT REFUND DEPOSITS  SEE TERMS AND CONDITIONS.

Q. DO YOU HAVE A CAR PARK.

A. WE DO NOT HAVE A CAR PARK, THERE IS A LOT OF FREE ON STREET PARKING AROUND US ALTHOUGH THIS CAN BE BUSY DURING THE  DAY THERE IS USUALLY PLENTY OF SPACES AFTER 5PM. THERE IS ALSO SECURE PARKING A FEW MINUETS WALK AWAY.

Q. DO YOU HAVE A BAR

A. SORRY WE DO NOT HAVE A BAR . THERE ARE A LOT OF PUBS AROUND US. 

Q. DO YOU ALLOW SMOKING IN THE ROOMS.

A. NO WE DO NOT ALLOW SMOKING ANYWHERE IN THE ROOMS OR EN-SUITES OR PUBLIC AREAS THE ONLY PLACE TO SMOKE IS ON THE FRONT GARDEN.

Q. WHAT TIME IS CHECK IN.

A. CHECK IN IS BETWEEN 2pm AND 8pm. WE DO NOT USUALLY ALLOW CHECK IN AFTER 8pm AS WE MAY HAVE PRIOR ARRANGEMENTS.

Q. I AM IN BLACKPOOL EARLY CAN I USE YOUR TOILETS.

A. SORRY BUT ALL OUR EN-SUITE AND WE NO OTHER TOILET FACILITIES AVAILABLE.

Q. CAN WE CHECK IN EARLIER THAN 2 PM.

A. SORRY BUT WE ONLY HAVE A FEW HOURS BETWEEN CHECKOUTS AND CHECKINS WE CAN NOT MAKE ROOMS AVAILABLE BEFORE 2PM. HOWEVER IF YOU ARE TRAVELING BY BUS, TRAIN OR BEING DROPPED OFF IT MAY BE POSSIBLE FOR YOU TO LEAVE YOUR LUGGAGE UNTILL YOU CHECK IN.

Q. CAN WE CHECK OUT LATER THAN 10AM.

A. FOR THE SAME REASON AS ABOVE WE MAY NOT BE ABLE TO PROVIDE LATE CHECK OUT.

Q. OUR TRAIN / BUS IS NOT UNTIL THIS AFTERNOON MAY WE LEAVE OUR BAGS.

A. NORMALLY YES YOU MAY LEAVE BAGS UP UNTIL 5PM PLEASE ARRANGE PRIOR TO ARRIVAL AS WE MAY HAVE ARRANGEMENTS OUR SELFS . BUT BE AWARE THAT WE DO NOT HAVE ANY TOILET FACILITIES AFTER YOU HAVE CHECKED OUT.

Q. I HAVE GOT UP LATE FOR MY BREAKFAST WOULD I STILL GET BREAKFAST.

A. BREAKFAST IS SERVED FROM 8-30 TILL 9-15 am UNFORTUNATELY NO BREAKFAST CAN BE SERVED AFTER THIS TIME AS WE HAVE      OTHER WORK THAT HAS TO BE DONE.

Q. WHAT TIME DO WE HAVE TO BE IN FOR AT NIGHT.

A. YOU WILL GET KEYS ON ARRIVAL THAT WILL GIVE YOU ACCESS AT ALL TIMES.

Q. IS THERE ANY FOOD AVAILABLE.

A. WE DO NOT SERVE FOOD BUT THERE ARE A LOT OF FOOD PLACES NEARBY IE- MC DONALDS, KFC, WETHERSPOON, CHIP SHOPS,

PIZZA, CHINESE AND INDIAN BUFFETS AND PLENTY OF PUBS.

Q. CAN WE BRING TAKEAWAY FOOD BACK TO THE GUEST HOUSE.

A. NO DUE TO SMELLS AND GREASY FOOD STAINING BEDDING WE DO NOT ALLOW ANY TAKEAWAY FOOD IN OUR GUEST HOUSE.

Q. HOW NEAR IS THE SEA FRONT AND PLEASURE BEACH.

A. YOU CAN SEE THE SEA FRONT FROM OUR FRONT GARDEN JUST DOWN THE ROAD. THE PLEASURE BEACH, SOUTH PIER, SANDCASTLE WATER PARK ,GROSVENOR CASINO ARE ALL WITHIN A 5 MINUTE STROLL. THE TOWN CENTRE BEING A 20 MINUTE STROLL DOWN THE SEA FRONT.

Q. DO YOU HAVE A LIFT OR MANY STAIRS.

A. WE DO NOT HAVE A LIFT WE ARE ONLY A 7 BEDROOM GUEST HOUSE AND HAVE NO SPACE FOR A LIFT, FOR AN EXACT LIST OF STAIRS SEE ACCESS STATEMENT.

Q. WHICH TRAIN STATION DO I GET OFF AT.

A. THE NEAREST TRAIN STATION TO US IS BLACKPOOL SOUTH A 5 MINUTE STROLL AWAY FOR MAP CLICK HERE







where-we-are.html

heywood HOUSE
30 Rawcliffe street
blackpool fy4 1bz
01253 344413